Veno Scorp - No Quibble” money-back guarantee
When buying from Veno Scorp, customers receive the best possible service. To give you peace of mind, we offer a “No Quibble” 14-day money-back guarantee.
If you change your mind, or are not fully satisfied with your purchase, please open a ticket and we’ll help out with your return.
All we ask is that you pay the return postage using a fully insured courier which covers for any unforeseeable loss or damage. Veno Scorp will not be held liable otherwise. All returns should be unopened, unmodified and in their original condition.
All orders should be checked on delivery and any damage reported directly to Veno Scorp within 1 working days, as Veno Scorp cannot accept any damage claims submitted after this time.
Before returning any item, you must email our customer service department: email@example.com within the returns period, valid from the date of receipt, for a Return Material Authorisation (RMA) number and form. RMAs are valid for five days from date of issue. The completed Returns form must be included within the packaging.
Please do not write on the outside of the box. Returns will not be accepted without an Returns form, Any faults or damage that is not documented on the VenoScorp RMA form that may have occurred due to goods in transit will not be covered by Veno Scorp. In this case, an investigation will be raised with the delivery service.
We reserve the right to charge for any re-delivery or return to Veno Scorp of orders that have not been successful due to incorrect contact information/address being supplied by the customer.
Veno Scorp (Returns Department)
Unit 174-176 Old Wellington Road
Lyntown Trading Estate